Shipping policy

Thank you for visiting and shopping at 330 Autoworks. Following are the terms and conditions that constitute our Shipping Policy.

All orders are processed within 3-10 business days. Orders are not shipped or delivered on weekends or New Zealand public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

Shipping charges for your order will be calculated and displayed at checkout.

We do not ship to P.O. Boxes or Private Bags. Please provide a physical address at checkout to ensure delivery.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order directly through the link provided in the email or via your Shopify customer account dashboard.

In accordance with the New Zealand Consumer Guarantees Act, we ensure that all goods are delivered to you in acceptable condition and within a reasonable timeframe.

If your tracking status shows your package is delayed or lost, please contact us at Hunter.buck@hotmail.com with your order number. We will launch an inquiry with the courier service on your behalf.

If your order arrives damaged, please contact our customer support team at Hunter.buck@hotmail.com within 48 hours of delivery.

330 Autoworks is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).